Complete Care at Green Acres

Complete Care at Green Acres sits on Lakewood Road in Toms River, New Jersey, and offers a wide range of care for seniors who need long-term nursing, memory care, hospice, or stroke recovery, and they can help with wound care, renal care, orthopedic rehab, pulmonary care for COPD, and cardiac care as well, and you'll see the place is usually described as clean and well-maintained. The staff provides 24-hour care in a warm, compassionate manner, and many people have said they deliver outstanding care, though the nurse turnover rate is at 38.4%, with 3.76 nurse hours per resident each day, and nursing care is available for up to 16 hours daily, and staff speak English. The facility has 167 certified beds and averages about 150 residents a day, with a focus on making things feel home-like and familiar, plus there are a variety of events and activities that try to keep everyone busy and engaged. The facility accepts Medicare and Medicaid and gives tailored care such as bathing, dressing, medication help, transfers, and help with other daily needs, and there's always a 24-hour call system so someone can reach out for assistance whenever they need it. The team includes both residential care and rehabilitation, and residents recovering from surgery or illness can get help with orthopedic rehab, subacute rehab, and other therapies. There's a resident council and a family council so folks can bring up any concerns or ideas they want addressed. You'll find amenities meant to support seniors' needs, from on-site activities to social support, dementia care programs, and family involvement, and management claims to take a hands-on approach with frequent visits and leadership in the building, though information about managers and employee policies isn't available. It is important to know the facility has been cited for 16 deficiencies in inspections, including three infection-related issues and a violation for not fully having an infection control program as required. The facility is owned by a for-profit limited liability company and affiliated with Complete Care, and it operates as part of a Continuing Care Retirement Community, which means it can provide different levels of care as residents' needs change. The website offers a virtual tour and gives more details about the therapies and services available for those who want to learn more.